• Hi,
    I have been using the pro version of your theme without issue for years and suddenly The theme is broken and I can only work in recovery mode. I tried commenting out lines 181 – 238 in function.php as you suggested but that threw another error. I have had to temporarily abandon this theme for another but I would like very much to resume using Panoramic since it looks exactly like my client wants it to.

    Also, you should know, I do not use posts or allow comments yet someone was able to access a post (which I do not use) and leave a comment — that seems to be what started this all. I have deleted the weird page and comment but I cannot restart the theme. Any help you can provide would be much appreciated.

    Here is the email I received

    WordPress caught an error with your theme, Panoramic.

    First, visit your website (https://vellacarbone.com/) and check for any visible issues. Next, visit the page where the error was caught (https://vellacarbone.com/wp-admin/themes.php?activated=true) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    Please advise thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter susan13

    (@susan13)

    The first message I received related to the comment —

    First, visit your website (https://vellacarbone.com/) and check for any visible issues. Next, visit the page where the error was caught (https://vellacarbone.com/wp-admin/edit-comments.php?comment_status=moderated) and check for any visible issues.

    The second message I received (in the original message) was after I tried to reactivate Panoramic. I use a child theme.

    Thread Starter susan13

    (@susan13)

    And….when I commented out the line you suggested it threw an error at line 35.

    Thread Starter susan13

    (@susan13)

    When I try to activate the Child Panoramic Pro theme this is what happens

    Fatal error: Uncaught Error: Call to undefined function customizer_library_get_default() in /home2/vellacar/public_html/wp-content/themes/panoramic/front-page.php:35 Stack trace: #0 /home2/vellacar/public_html/wp-includes/template-loader.php(106): include() #1 /home2/vellacar/public_html/wp-blog-header.php(19): require_once('/home2/vellacar...') #2 /home2/vellacar/public_html/index.php(17): require('/home2/vellacar...') #3 {main} thrown in /home2/vellacar/public_html/wp-content/themes/panoramic/front-page.php on line 35

Viewing 3 replies - 1 through 3 (of 3 total)
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