Help: SVG files broken

  • Resolved Morris Gilles

    (@morris-gilles)


    8 years, 1 month ago

    Hello,

    I’m using your SVG Support plugin and was very happy with it. In fact, practically my entire website depends on SVG files. Something curious happened today. One by one, my SVG files broke. It started by me not being able to upload any images anymore and now all images (even non-SVG images) are no longer displayed.

    Any idea what may have caused this?

    Any help would be much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Benbodhi

    (@benbodhi)

    Hi @morris-gilles,

    Thanks for your support ??

    That’s very odd. I think the first thing to do would be figure out what has changed. What was updated or added? Are you using the latest version of both WP and SVG Support? Do you see any errors on screen or in the browser console?
    Try deactivating all other plugins and revert to a default WordPress theme (like twentyseventeen) and test again… If there is no more error, then re activate everything one by one testing in between to find the issue.

    Let me know how you go with all this. Also feel free to shoot me temp admin login details ([email protected]) so I can take a look myself if you’d like.

    Cheers
    Ben

    Thread Starter Morris Gilles

    (@morris-gilles)

    Hi Ben,

    Thanks so much for your reply. I wrote you an email with the login details. Perhaps it would be best if you could have a look?

    Cheers

    Plugin Author Benbodhi

    (@benbodhi)

    Hi Gilles,

    I replied to your email, but I will also put the details here incase someone else has similar issue.

    It is indeed to do with your new SSL certificate.
    Your site needs some work to complete the SSL usage. It is installed, but that’s only the first step. You need to set the site to use https.

    Currently, all of your images are being called using http and the server is returning a 403 forbidden error.

    Here are some great articles on moving from http to https (installing SSL certificates).

    Follow this one:
    https://css-tricks.com/moving-to-https-on-wordpress/

    Then the last section of this one mentioned Google also:
    https://designmodo.com/wordpress-https/

    I hope you’re able to get it sorted.

Viewing 3 replies - 1 through 3 (of 3 total)
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