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Help Site Icon refuses to update

heyitsnadia — Tue, 01 Oct 2024 20:53:08 +0000

Help Please, I’ve tried everything I can. I’m new to blogging and was in teh process of installing and learning how to use my Kadence theme. I The problem is that I’ve tested the site icon is a brand (refinery29) and now for whatever reason I can’t get rid of this site icon when I test the site in preview. This is despite deleting the site icon image from my Kadence media library and clearing my cache everywhere I can think of, watching a ton of youtube videos on how to rectify this I still have this icon showing up in the preview image.

Any assistance or thoughts on what I should do next would be appreciated. I’m afraid to launch my blog with this issue.

Many thanks!!!! Nadia ??

Reply To: Help Site Icon refuses to update

karlalevelup — Thu, 03 Oct 2024 00:42:07 +0000

Hi, @heyitsnadia !

I saw your ticket with us and the issue was resolved already.

If we can help you with anything else, let us know. Otherwise, kindly mark this topic as resolved.

Kind regards,
Karla

Reply To: Help Site Icon refuses to update

heyitsnadia — Thu, 03 Oct 2024 01:26:53 +0000

Thanks Karla, yes it’s been solved via Kadence support and my hosting provider.