Help reduce number of declines

Hello @mubashiriqbal,

Yes the plugin sends the “recurring” value for the transactionSource attribute when a recurring payment is being processed.

https://docs.paymentplugins.com/wc-braintree/api/source-class-WC_Braintree_Payment_Gateway.html#1222

Kind Regards,

• This reply was modified 4 years, 10 months ago by Payment Plugins.

@mrclayton

Thank you for replying back quickly.

Braintree says “

Taking a look at a transaction, 9pd9rdey, the parameters lack any recurring flag information. Now while this was a successful transaction, I want to make sure to call it out as a measure you can take to ensure as many future successful transactions as possible.

Here is a screenshot of transaction 9pd9rdey https://pasteboard.co/IT0HUXo.jpg

@mubashiriqbal,

Thanks for the screenshot. I would make sure that order is in fact a recurring order and not a one off order. If you are 100% sure it’s a recurring order then find the source of the order. Was it triggered by WooCommerce Subscription’s or was it paid for directly by the customer? If it was paid for by the customer directly, then it will call the process_payment method instead.

Once you confirm those things then make sure you aren’t using any of the plugin’s filters to alter transaction attributes. If you take a look at the link I posted you will see directly in the code that the recurring parameter is being sent.

Kind Regards,

@mrclayton Actually the transaction 9pd9rdey was not a renewal order. Can you please tell me how we can enable CVV field on checkout using your plugin?

@mubashiriqbal

Configure CVV