Help! Plugin crashed and I can’t uninstall it

  • Resolved akrakar01

    (@akrakar01)


    8 years, 1 month ago

    Hi, I installed this plugin not realizing that it required a higher version of PHP than I have. Now I can’t uninstall the software. Is there a way to get it uninstalled? When I try to deactivate it, I get a blank white screen.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter akrakar01

    (@akrakar01)

    My webhost refuses to allow me to change my PHP version, which would have been the simple solution.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    You’ll have to log in via ftp and remove or rename the folder to get it deactivated programmatically.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Now, my question is ending up being why it crashed on you, as we try to prevent loading everything if the PHP version number isn’t high enough.

    Can you let us know what version you’re presently running?

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Any changes or followup for this one akrakar01?

Viewing 4 replies - 1 through 4 (of 4 total)
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