problem with plugin

  • Resolved Pringle Stik

    (@pringle-stik)


    8 years, 3 months ago

    I have this plugin on my sites placed there by a previous developer.I have version 5.3.4

    I am having an issue with it not working on new pages. Nothing seems to be happening and my new developer is at a loss as to why. Please can someone help. I can give you the name of my old developer if that helps.

    If I were to delete it and reinstall will it pick up on all my pages and install the buttons at the top of each an every page?

    HELP PLEASE

    David

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  • Plugin Contributor Julka Grodel

    (@jgrodel)

    Hi David.

    Thanks for letting us know about you issue.

    Without more info, my one suggest would be to check for caching plugins and should you have any, clear their caches.

    Otherwise, is there a URL we could look at where you’re expecting to see share buttons but they’re not there? If you’d prefer to share privately, please feel free to email us at [email protected].

    Thanks,
    Julka

Viewing 1 replies (of 1 total)
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