Help Needed with Google Merchant Center Feed for UK Variants in WordPress

  • Resolved hadijaleel66

    (@hadijaleel66)


    6 months, 2 weeks ago

    Hi guys,

    I need a little advice for my company’s Google Merchant Center. We currently have a feed set up for the US, and now I need to create a new one for the UK. Our CMS is WordPress, and I’m using the CTX Feed plugin to create the new feed.

    Everything seemed fine, but I’ve run into an issue where some products on our website have different variants (e.g., Product A has 3 variants: X, Y, and Z, each with different prices). However, when I create the UK feed, the products show up as a single item with the prices of all variants.

    I’ve already enabled the variation option in the CTX Feed plugin backend, but the problem persists. Has anyone encountered this before or could you offer some advice?

    Thanks in advance!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mansary

    (@mansary)

    Hi @hadijaleel66

    According to GMC feed specifications, all the variations of a variable item must be included as single items under one group ID. So, you can see the variations are listed under one group id and once you upload the feed to GMC, the product will be added as a variation item with variations.

    However, if your feed has been created with all the variation on a single item with a single price, make sure you are not choosing “Variable product(Parent)” while configuring the feed. Make sure to select “All variations” and generate the feed.

    Thank you,

    Thread Starter hadijaleel66

    (@hadijaleel66)

    Hi @mansary

    Thank you for your reply. I have already tried to do it with selecting “All Variants” but it just adds up the the value of all the different variations and shows 1 high value price that is not ideal.

    Could you suggest something else please?

    Plugin Support mansary

    (@mansary)

    Hi @hadijaleel66

    Can you please share the feed url and explain the issue with a screencast video or screenshot? Also, make sure to share the feed configuration with a screenshot.

    Thank you,

    Thread Starter hadijaleel66

    (@hadijaleel66)

    Hi @mansary

    Link to the feed is: https://www.trend-networks.com/wp-content/uploads/woo-feed/google/xml/trendnetworks-products-feed.xml

    Right, so what is happening is you can see in the screenshots below that the products on the website are listed at different prices but in GMC they come as 1 product not variations, and the price on GMC combines the price of all the variations and then adds them up and shows on GMC.

    • This reply was modified 6 months, 2 weeks ago by hadijaleel66.
    • This reply was modified 6 months, 2 weeks ago by hadijaleel66.
    Plugin Support mansary

    (@mansary)

    Hi @hadijaleel66

    You need to share the item ID or screenshoot showing which item to check. Also, need to share a screenshot of the feed config. You can use dropbox to share the screenshots.

    Thread Starter hadijaleel66

    (@hadijaleel66)

    Hi @mansary

    So the item id for the product is 107763

    Link to drop box is: https://www.dropbox.com/scl/fo/2buylmk6mc33ks656wohm/APVJxfmEI7Wa8-ZAuTmiefY?rlkey=fe9x6eqh6crwjhrs9r89oacm6&st=dh03efmc&dl=0

    Thank you for your assistance. Let me know if you need anything else

    Plugin Support mansary

    (@mansary)

    Hi @hadijaleel66

    <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>Can you please reach us from?here?as we have to inspect the issue a bit briefly, and it won’t be possible to share the necessary information here on this forum? please mark this issue as resolved once it’s resolved.</span>

    Thread Starter hadijaleel66

    (@hadijaleel66)

    Hi @mansary

    Thank you for your help, I have now sent a messaged on the page that you mentioned here

    Plugin Support mansary

    (@mansary)

    Hi,

    We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

    If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

    Best regards,

Viewing 9 replies - 1 through 9 (of 9 total)
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