Help needed: Widgets keep going wrong/disappear!

  • Resolved Henry H.

    (@sirhenryhu)


    8 years, 9 months ago

    Hi, WordPressers!

    I’m still a rookie to WP, and also definitely not an expert in coding. So, pardon me if the question I’m asking following isn’t really an issue to you. Thanks for understanding.

    Recently I found my WIDGETS often go wrong or disappeared automatically. By that, I meant widgets can go empty with “NO ONE CHANGES THE SETTING“(I’m the only one who has the access).

    It’s really been a pain in eye because I have to redo all drag and drop over again and agin to make the site looks like exact as how it was before. What a waste on time!!

    The 2 questions I’m gonna ask are:

    • Why/What can be the reason for this situation?
    • Any method to lock present status of widgets to avoid this situation happens again?

    Anyone with any possible reason will be great(even that may not be a solution) and useful. Thanks for your time and feel free to speak out.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Henry H.

    (@sirhenryhu)

    Hi, @tara.

    Thank you for your help. I have just done with the troubleshooting. I’d like to share the info with you, or others may see this article for needs in the future:

    For this issue “UNEXPECTED WIDGETS ERROR”, which is disappear automatically, is caused by a plug in I implemented for blog. The reason is as same as Tara suggests on.

    The plugin is “EASY FACEBOOK LIKE BOX“, once it’s removed and things turn back to how it used to be.

    As a reference to a rookie, please take the steps from @tara, and you’d discover the true reason(s) making your paints.

    Moderator t-p

    (@t-p)

    Glad to know it ??

Viewing 3 replies - 1 through 3 (of 3 total)
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