• Resolved taejnkwon

    (@taejnkwon)


    Hello,

    I have recently changed a hosting service for my website (https://www.itsslab.com), and everything looked okay.. After the migration is complete, I updated my wordpress to its latest version. Two days later when I checked back, I noticed that my menu was gone and some of the items were missing (Current Projects and Latest News). I have tried adding the menu items back but it seems like that the whole structure is gone as I couldn’t add the page/post to the menu (it won’t save the changes). I contacted my new hosting service provider but unfortunately no back up had been made before the update… For your information, I have built the website using a theme called Nevada (version 1.7.2) by UnitedTheme.

    Pleas help!!! Any suggestion will be greatly appreciated…

Viewing 3 replies - 1 through 3 (of 3 total)
  • I have a very similar problem, althpugh I cannot define what actually changed. I had a healthy menu with 8 options and most with sub menu options and now I only have two options and neither of them work. I have checked all the settings on the pages and it all seems to be ok. Am totally bamboozled.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Other than recommending general debugging steps like deactivating all of your plugins, we can’t really help with commercial theme problems. Can you contact your theme’s vendors/ authors of this issue?

    Thread Starter taejnkwon

    (@taejnkwon)

    Thanks lifebal and Andrew for your kind replies.

    I’ve tried all those but didn’t work. I downloaded the files and database from the previous server and manually restored… Everything looks fine now but the downside is that I can’t update my wordpress..

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Help! My menu has disappeared after upgrading to its latest version’ is closed to new replies.