• I can see the site on all devices in the usual format when logged in and editing the site but the live site on mobile and tablet is missing elements and showing some mobile and desktop elements etc.

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme-dependent.

    Looking at your site, you use Divi theme.

    Since you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Divi by Elegent theme forum: https://www.elegantthemes.com/forum/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product. Commercial products are not supported in these forums.

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