Help Icons don’t work

  • brandtner

    (@brandtner)


    4 years ago

    When I am in the admin area of the plugin and click on the little question marks to get information about certain options, nothing happens. Console gives this error:

    Uncaught TypeError: Cannot read property 'createPopper' of undefined
    at i.a.show (bootstrap.js?ver=5.01:6)
    at i.a._enter (bootstrap.js?ver=5.01:6)
    at HTMLElement.<anonymous> (bootstrap.js?ver=5.01:6)
    at HTMLElement.n (bootstrap.js?ver=5.01:6)
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author simonpedge

    (@simonpedge)

    Ok, I’m assuming you are talking about the blue ‘info’ icons:
    https://i.imgur.com/1lxTXq0.png
    (these are actually hove-over icons).

    I know WordPress recently updated its bundled version of jQuery, and this has caused issues on a few of the site that I manage (as various plugins or themes are throwing JavaScript errors with the new jQuery).

    What you can try doing is installing the following plugin:
    jQuery Manager for WordPress
    Within this plugin’s settings page, try setting the jQuery version back to the previous version and see if this resolves the issue.

    Thread Starter brandtner

    (@brandtner)

    This seems to be some incompatibility with another plugin that I have, not sure, which one is to blame. The SA Slides backend seems to be using the Bootstrap 5 file from the other plugin which is then throwing the error. When I deactivate the other plugin, the problem disappears.

Viewing 2 replies - 1 through 2 (of 2 total)
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