Help! Forms not loading suddenly

Hello @greedymind,

Please, follow the steps below:

1. Go to the settings page of the plugin through the menu option: “Settings/Calculated Fields Form”

2. Select the “Direct” option for the “Script load method” attribute.

3. And finally, press the “Update” button.

Please, let me know if this modification in the settings solves the issue.

Best regards.

hello,

Unfortunately No. That didnt fix the issue.:(

• This reply was modified 7 years, 4 months ago by Damn!.

Hello @greedymind,

I’ve identified the cause of the issue, the plugin rocketscript is moving the scripts tags to a different location, and when our plugin runs, the variable with the form’s settings do not exists yet.

Please, follow the steps below:

1. Open the “/wp-content/plugins/calculated-fields-form/js/fbuilder-loader-public.php” file with the text editor of your choice.

2. Go to the piece of code:

fbuilderjQuery(function(){

and edit it as follows:

fbuilderjQuery(window).on('load',function(){

Best regards.

Hello,

I edited the file as you said and still I’m unable to see the forms.

I have also deactivated and deleted wp rocket.

And forgot to mention at the start, the forms were loading on mobiles, the issue is only with computer browsers.

Thanks.

• This reply was modified 7 years, 4 months ago by Damn!.

Hello,

I’m sorry, I’ve forgotten remainder you in the previous entry that should be unticked the checkbox: “Activate Javascript Cache” in the settings page of the plugin to allow the modifications in the file take effect.

Best regards.

Hello,

I unchecked the Javascript cache setting and still the forms won’t load.

Thanks,

Ah, Found the issue. When you said Rocketscript I thought it had something to do with WP-ROCKET but the real culprit was Cloudflare’s RocketLoader option. I have turned it off now and everything’s back to normal. Thanks for taking the time and looking into this issue. Much appreciated.

Hello,

Your form is loading fine now, please, look the screenshot visiting the following link:

https://wordpress.dwbooster.com/customdownloads/2017/11/24/screenshot.png

The issue now should be related with your browser’s cache.

Best regards.

Hello,

Thank you very much for letting me know.

Best regards.