HELP! “Forbidden. You don’t have permission”

  • Resolved neensu

    (@neensu)


    4 months, 1 week ago

    Hello smart people!
    I wanted to edit my WooCom emails today via the Decorator Email Customizer, but as soon as I click on “Edit”, a new window opens with the information: “Forbidden. You don’t have permission to access this resource.”

    Why is that? But more importantly: How can I solve the problem?
    I have already logged in as another admin, but the problem persists.

    Thank you very much for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @neensu ,

    Greetings from WebToffee Support!

    Thank you for reaching out to us regarding the issue you have experienced. We would like to let you know that we were unable to replicate the issue on our end. To assist you better, could you please share a screen recording of the problem? This will help us understand the issue more clearly.

    In the meantime, you may also refer to our documentation for configuring the plugin: Decorator WooCommerce Email Customizer Plugin User Guide

    Looking forward to your response.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@neensu ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    If you require any further assistance, please reach out to us using a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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