Help Fatal error and blank dashboard

  • Resolved bucnic

    (@bucnic)


    4 years, 8 months ago

    Help!!!
    When I try and login to my /wp-admin site, I get a blank custom dashboard

    If I go to one of the website pages whilst logged in, I get this fatal error message:

    Fatal error: Uncaught Error: Class ‘Automattic\Jetpack\Sync\Modules’ not found in /home/collabo1/public_html/wp-content/plugins/jetpack/_inc/lib/debugger/debug-functions.php:127 Stack trace: #0 /home/collabo1/public_html/wp-includes/class-wp-hook.php(286): jetpack_debugger_enqueue_site_health_scripts(‘widgets.php’) #1 /home/collabo1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/collabo1/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/collabo1/public_html/wp-includes/class-wp-customize-widgets.php(682): do_action(‘admin_enqueue_s…’, ‘widgets.php’) #4 /home/collabo1/public_html/wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->enqueue_scripts(”) #5 /home/collabo1/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/collabo1/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #7 /home/collabo1/public_html/wp-admin/customize.php(123): do_action(‘customize_contr…’) #8 {main} thrown in /home/collabo1/public_html/wp-content/plugins/jetpack/_inc/lib/debugger/debug-functions.php on line 127

    I can’t get into my dashboard to update any plugins so I am completely stuck on what is next?

    The page I need help with: [log in to see the link]

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  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @bucnic
    This issue not related to BackWPUp plugin, please temporarily remove the folder jetpack in your wp-content/plugins/ , after that, reinstall the jetpack plugin again or in case it still not work, contact Jetpack’s author.
    Thanks!

Viewing 1 replies (of 1 total)
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