Help export old orders

  • Resolved mberger7

    (@mberger7)


    1 year, 7 months ago

    Hello, for an error on a custom code, there are lots of orders on my site that were not exported to shipstation from woocommerce. I already fixed the error on the custom code, but i need now to send all these orders.

    How can i send the export to shipstation from wocommerce? I’m trying to avoid importing by csv on shipstation.

    Helps!!

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  • Hi there @mberger7 ??

    Help export old orders

    From what I gather, the issue is with orders not synced to ShipStation, due to erroneous custom code running on your site.

    As a first step, my recommendation would be to test if the connection is stable now.

    You can test the connection in ShipStation by going to?Account Settings?(the wrench at the top)?> Selling Channels > Store Setup.

    From there, you need to click on Connection next to your store and will need to enter your key again, found under?WooCommerce > Settings > Integration > ShipStation. This will let you know if there’s an ongoing connection problem or not.

    How can i send the export to shipstation from wocommerce? I’m trying to avoid importing by csv on shipstation.

    Importing by CSV sounds like the optimal way to do so, currently, I’m afraid.

    I hope this is helpful! Please let us know if you have any further questions or concerns.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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