HELP DESPERATE

  • Resolved mlzorko

    (@mlzorko)


    7 years, 10 months ago

    Hello –

    this is in regards to the error
    The Google Authenticator code is incorrect or has expired.

    I use Google Auth on 4 of my websites. Been working fine for 3 months. This morning I was unable to get into any of them.

    I have synced the times
    I have checked the server times
    I tried to rename the folder (breaks site)
    Then I uninstalled the Google app thinking that that was the issue. In doing that I lost the credentials to all 4 sites. Now I HAVE to remove the Plugin

    Problem is – I can’t – FTP will not allow me to delete the folder – renaming it breaks my site.

    I need help.. I am going to lose 100s of hours of work – please help me.

    • This topic was modified 7 years, 10 months ago by mlzorko.
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  • Hi,

    I guess you should connect to your mySQL database, via phpmyadmin and then disable the plugin by updating the right field.

    Hope this help,

    steven

    Thread Starter mlzorko

    (@mlzorko)

    I figured it out! I also used the “Google Authenticator – Per User Prompt” – Plugin. When I renamed the Google Auth plugin, it broke that functionality. Once I renamed them both – everything was fixed!

    Thank you Suncoding foe your suggestion. I appreciate your response.

Viewing 2 replies - 1 through 2 (of 2 total)
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