Help button on Product page

Hello there,

Could you please share the screenshot of your ticket form?

Please herewith find the screenshots:

https://ibb.co/7y5wCZd

https://ibb.co/2d5xBjS

and also this one:

https://ibb.co/m4mmY5F

Hello There,

Thanks for the screenshots. We tried to open the images, but unfortunately, there are some issues. Could you please resend it? Or for better assistance please raise a ticket on our site and refer to this post in the ticket.

Done,
Thanks

Hello there,

Your create ticket form does not contain the Product field. Please add a custom field of type Woo Product and add it to create a ticket form. When a customer clicks on the Help button from a product page it will redirect him to the support page and preselect the product.