• Resolved Sdoupi

    (@sdoupi)


    Help asap – can not add products to cart

    If I add products it says, product added to cart, but when I hover over the cart icon or just go to the cart page, it says cart is empty, please help asap…

    I tried:
    – deleting cache of browser and plugins
    – deactivated every plugin except Woocommerce
    – deactivated Woocommerce and re-activated Woocommerce
    – roll back Woocommerce version to older version
    – re-installing wordpress latest version

Viewing 15 replies - 46 through 60 (of 67 total)
  • Stef

    (@serafinnyc)

    I already did, still getting empty cart and no errors. What’s in your htaccess? Anything changed in there? Grab another system report too so I can compare.

    • This reply was modified 5 years, 6 months ago by Stef.
    Thread Starter Sdoupi

    (@sdoupi)

    I really don’t know, what should I look for?

    Thread Starter Sdoupi

    (@sdoupi)

    regarding .htacces file, I really do not know, I also never touched that file. What should I look for?

    ### WordPress Environment ###

    WordPress address (URL): https://www.tasmim.nl
    Site address (URL): https://www.tasmim.nl
    WC Version: 3.6.3
    Log Directory Writable: ?
    WP Version: 5.2.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.18
    PHP Post Max Size: 96 MB
    PHP Time Limit: 50
    PHP Max Input Vars: 5000
    cURL Version: 7.58.0
    OpenSSL/1.1.0g

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.13-MariaDB-1:10.3.13+maria~bionic
    Max Upload Size: 96 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 3.6.3
    WC Database Prefix: 0_
    Totale databasegrootte: 4.57MB
    Database datagrootte: 3.72MB
    Database index grootte: 0.85MB
    0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    0_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    0_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB
    0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.02MB
    0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    0_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    0_commentmeta: Data: 0.00MB + Index: 0.01MB
    0_comments: Data: 0.07MB + Index: 0.05MB
    0_donation: Data: 0.00MB + Index: 0.00MB
    0_failed_jobs: Data: 0.02MB + Index: 0.00MB
    0_huge_itgallery_gallerys: Data: 0.00MB + Index: 0.00MB
    0_huge_itgallery_images: Data: 0.01MB + Index: 0.00MB
    0_huge_itgallery_like_dislike: Data: 0.02MB + Index: 0.02MB
    0_huge_itgallery_params: Data: 0.02MB + Index: 0.00MB
    0_layerslider: Data: 0.00MB + Index: 0.00MB
    0_links: Data: 0.00MB + Index: 0.00MB
    0_mailchimp_carts: Data: 0.02MB + Index: 0.00MB
    0_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB
    0_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB
    0_nextend2_section_storage: Data: 0.02MB + Index: 0.03MB
    0_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB
    0_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB
    0_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB
    0_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB
    0_options: Data: 1.59MB + Index: 0.05MB
    0_postmeta: Data: 0.57MB + Index: 0.13MB
    0_posts: Data: 0.71MB + Index: 0.08MB
    0_prayers: Data: 0.00MB + Index: 0.00MB
    0_queue: Data: 0.02MB + Index: 0.00MB
    0_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
    0_smush_dir_images: Data: 0.02MB + Index: 0.03MB
    0_termmeta: Data: 0.02MB + Index: 0.03MB
    0_terms: Data: 0.00MB + Index: 0.01MB
    0_term_relationships: Data: 0.00MB + Index: 0.01MB
    0_term_taxonomy: Data: 0.00MB + Index: 0.01MB
    0_usermeta: Data: 0.01MB + Index: 0.01MB
    0_users: Data: 0.00MB + Index: 0.01MB
    0_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB
    0_wc_download_log: Data: 0.02MB + Index: 0.03MB
    0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB
    0_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    0_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB
    0_wpgmza: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_categories: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_circles: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_maps: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB
    0_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB
    0_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
    0_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB

    ### Post Type Counts ###

    attachment: 193
    custom_css: 1
    customize_changeset: 9
    instructor: 4
    jetpack_migration: 2
    lesson: 3
    nav_menu_item: 23
    option-tree: 1
    page: 37
    post: 5
    product: 23
    revision: 389
    safecss: 1
    scheduled-action: 128
    shop_order: 31
    us_header: 1
    us_page_block: 2
    wpcf7_contact_form: 3
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Jouw winkel gebruikt geen HTTPS. Leer meer over HTTPS en SSL-certificaten.
    Hide errors from visitors: ?

    ### Active Plugins (1) ###

    WooCommerce: door Automattic – 3.6.3

    ### Inactive Plugins (27) ###

    Advanced Custom Fields: door Elliot Condon – 5.8.0
    Akismet Anti-Spam: door Automattic – 4.1.1
    Autoptimize: door Frank Goossens (futtta) – 2.5.1
    Black Studio TinyMCE Widget: door Black Studio – 2.6.8
    Contact Form 7: door Takayuki Miyoshi – 5.1.3
    Custom Post Type UI: door WebDevStudios – 1.6.2
    Facebook for WooCommerce: door Facebook – 1.9.12 – Niet getest met de actieve versie van WooCommerce
    Header Builder: door UpSolution – 2.5.1
    Jetpack by WordPress.com: door Automattic – 7.2.1
    Maintenance: door fruitfulcode – 3.6.1
    Mega Addons For WPBakery Page Builder: door Nasir – 3.1
    Mollie Payments for WooCommerce: door Mollie – 5.1.8
    N-Themes Shortcode: door N-Themes – 1.0.1
    One.com themes and plugins: door One.com – 0.3.9
    Performance Cache: door One.com – 0.1.16
    Really Simple SSL: door Rogier Lankhorst
    Mark Wolters – 3.1.5

    SiteLock: door SiteLock – 4.0.5
    Smart Slider 3: door Nextend – 3.3.18
    Smush: door WPMU DEV – 3.2.0.1
    SN Facebook Like: door Mateusz Lerczak – 1.5.5
    WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.2.12
    WooCommerce Services: door Automattic – 1.20.0
    WPBakery Page Builder: door Michael M – WPBakery.com – 5.7
    WPForms Lite: door WPForms – 1.5.2.3
    WP Rollback: door Impress.org – 1.6
    WP Super Cache: door Automattic – 1.6.5
    Yoast SEO: door Team Yoast – 11.2.1 – Niet getest met de actieve versie van WooCommerce

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Winkelbasis: #972 – /boeken/
    Winkelmand: #973 – /winkelmand/
    Afrekenen: #974 – /afrekenen/
    Mijn account: #975 – /mijn-account/
    Algemene voorwaarden: #1305 – /algemene-voorwaarden/

    ### Theme ###

    Name: Storefront
    Version: 2.4.6 – 2.5.0 is beschikbaar
    Author URL: https://woocommerce.com/
    Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
    raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema

    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 128
    Oldest: 2019-04-30 14:30:29 +0000
    Newest: 2019-04-30 14:32:31 +0000

    Pending: 0
    Oldest: –
    Newest: –

    Canceled: 0
    Oldest: –
    Newest: –

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    `

    • This reply was modified 5 years, 6 months ago by Sdoupi.
    Stef

    (@serafinnyc)

    Anything out of place.

    This is a standard one. Not saying it’s there. This is something else.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    Thread Starter Sdoupi

    (@sdoupi)

    No, it’s even exactly the same

    Thread Starter Sdoupi

    (@sdoupi)

    Do you have any other ideas what it might be?

    Stef

    (@serafinnyc)

    Well the error you posted for the table it’s not being written too. So both Cart & Checkout or kar & what is it uitchecken? spelled that wrong probably are not being written to.

    Thread Starter Sdoupi

    (@sdoupi)

    Uitchecken means Checkout, but what do you mean by your last post. I don’t understand what you mean.

    • This reply was modified 5 years, 6 months ago by Sdoupi.
    Stef

    (@serafinnyc)

    So we’re going to do this.

    Add this to your config
    define('WP_ALLOW_REPAIR', true);

    Then goto this(I’m not sure in Dutch)
    https://www.yoursite.com/wp-admin/maint/repair.php

    Your going to get a screen like this

    View post on imgur.com

    Stef

    (@serafinnyc)

    That elongated errors you posted with the error to the database. That’s basically saying that it is not writable anymore and is read only. So we need to repair that. If you go to the kar or checkout page you’ll see that and that’s most likely why we’re getting an empty cart.

    Thread Starter Sdoupi

    (@sdoupi)

    Ill try now

    • This reply was modified 5 years, 6 months ago by Sdoupi.
    • This reply was modified 5 years, 6 months ago by Sdoupi.
    Thread Starter Sdoupi

    (@sdoupi)

    which button should I press one, the one above or below?

    Stef

    (@serafinnyc)

    I think you already did it. Remove the define now.

    Thread Starter Sdoupi

    (@sdoupi)

    Repair database or repair and optimize button, which one should press?

    Thread Starter Sdoupi

    (@sdoupi)

    No i still did not press anything, should I press repair database or repair and optimize ?

Viewing 15 replies - 46 through 60 (of 67 total)
  • The topic ‘can not add products to cart’ is closed to new replies.