• Resolved stokim

    (@stokim)


    Hello I have a question
    Could you let me know how to remove default welcome email “Your username and password info” ?
    Two email are sent when sign-up has been completed from one to Emailpoet and one to WordPress default.
    Thank you.

    Best regards,
    Jen

Viewing 5 replies - 1 through 5 (of 5 total)
  • I don’t think this is an mailpoet issue, when creating a user there is a checkbox, whether this e-mail should be sent from the system.

    Thread Starter stokim

    (@stokim)

    I’m not talking about that this is a mailpoet issue.
    I wonder there’s an option to disable sending default welcome email or the way to disable default welcome email.

    After the field for generating the password there is a checkbox whether the email should be sent.

    Thread Starter stokim

    (@stokim)

    I’m not using WordPress default registration page, and even in that case, users should select that while sign-up. I’m not talking about that.

    • This reply was modified 5 years, 10 months ago by stokim.

    Hi there @stokim,

    Do you mean the confirmation email? That cannot be disabled if using our sending service.

    If you are using a third-party sending method it can be disabled via your wp-admin > MailPoet > Settings > Sign Up Confirmation.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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