WOW! that’s all I can say

  • I had a problem where I thought that my orders were lost because I removed the plug in.

    The only removed the plug in because I could not use colors to manage statuses.

    The developer got in touch with me within minutes to assist.

    He showed me what I did wrong and why some orders was lost. And I could now understand it was a fault on my side! He went out of his way to fix the problem for me.

    He then also went the extra mile to teach me how to add colors to my order statuses.

    He even offered help with any wordpress issues.

    I am truly amazed at his friendliness and willingness to help.

    • This topic was modified 2 years, 4 months ago by heartofnature.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @heartofnature you are asking for the help and making it 1 star rating although the plugin development team is helping you immediately through support forum. Kindly respond so we can help you better.

    Thread Starter heartofnature

    (@heartofnature)

    I cant find the urgent help option under the help tab on settings page as I was referred to. So development team is not helping me immediately. My query was marked complete without any actual help.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @heartofnature why are you misunderstanding the things? Development team is here, I am as a representative contacting and guiding you in this situation. The ticket was marked as resolved because you have already deleted the plugin, the issue you are facing is not a bug report about the plugin but a mistake or a wrong sequence you followed in order to remove the plugin without switch old orders to a new status. Kindly continue the communication of support thread so I can help you better.

    Thread Starter heartofnature

    (@heartofnature)

    I am waiting in the google meet que.
    I don’t have earphones or anything.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @heartofnature your problem has been resolved. Thank you so much for following the instructions.

    • This reply was modified 2 years, 4 months ago by Fahad Mahmood.
Viewing 5 replies - 1 through 5 (of 5 total)
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