• Resolved thanaxix

    (@thanaxix)


    Hello, I discovered a bug in your plugin.
    When the carousel reaches the last photo, the plugin area gains too much height and the last photo is not displayed. This is happening all the time, whether the plugin is in viewport or not and is causing the content to go up and down all the time.

    https://www.dropbox.com/s/83w1njq442ds6hu/plugin%20shows%201st%20picture.png
    ?https://www.dropbox.com/s/l2986zte0xjgs4c/plugin%20shows%20last%20picture%20-%20bug.png

    Let me know if you can fix it

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    Thank you for using our plugin.

    i check our plugin, it is working good. please give you web site URL i will check and give you better support.

    Thread Starter thanaxix

    (@thanaxix)

    Hello,

    You can check it here:
    https://guidemeingreece.tours/dev/tour/olympia-small-group-tour/

    or any other tour that has the slider enabled, the bug is site-wide.

    Thank you,

    Thanasis

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    can you please send me the exact short code that you are using ?

    Best Regards
    WP Online Support

    Thread Starter thanaxix

    (@thanaxix)

    Hello,

    I have embedded your gallery through a text widget area with shortcode: [meta_gallery_slider]

    Thank you in advance,

    Thanasis

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    There is no any bug. At this moment we set adaptiveHeight parameter is true so slider display depends on image height. So please upload all images as same size then you can’t face any issue. If we set adaptiveHeight parameter as false then slider content display as maximum size of image. In that case if any images are small size then display as white spaces and it’s look very bed, So we set adaptiveHeight as true.

    Thanks & Regards
    WP Online Support

    • This reply was modified 7 years, 11 months ago by Anoop Ranawat.
    Thread Starter thanaxix

    (@thanaxix)

    Hello,
    all images in the slideshow were 2000×1222 except one that was 1999×1222.
    I removed the image with the different width and the height issue still continues.
    https://guidemeingreece.tours/dev/tour/olympia-small-group-tour/

    https://www.dropbox.com/s/mwgkr9bakp62yes/Untitled-1.jpg

    If I have to resize all my images to fit the adjusted height there is no point.

    Let me know if you think anything else.

    • This reply was modified 7 years, 11 months ago by thanaxix.
    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    I check this plugin one more time in my system it’s working fine. i think some css is conflict with this plugin so you can try. with this step.

    1) Deactivate one by one plugin in plugin directory .
    2) check this plugin in front side with hard refresh page.

    if you facing any problem please let me know.

    Thread Starter thanaxix

    (@thanaxix)

    Hello,

    there is no caching in the website because we’re still in development.
    The problem is with Lazy Load plugin.
    You can check the classes here. When the problematic slide is active, the lazy load class is lazy-hidden.

    https://www.dropbox.com/s/iener0m0wuddhow/Screen%20Shot%202017-04-22%20at%2012.35.49%20%283%29.png?dl=0

    Since Lazy loading is essential for performance issues, I think that you should check it out.

    Thanks for your time.

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    As per your screenshot, in image tag taking lazy-hidden class it mens some other plugin and JS file conflict with this plugin image.

    • This reply was modified 7 years, 11 months ago by Anoop Ranawat.
    Thread Starter thanaxix

    (@thanaxix)

    Hello again,
    our website is up and running but the bug with the image height remains.

    https://guidemeingreece.tours/tour/scenic-corfu-private-tour/

    In the tour above I have removed all images that are bigger than the slider’s height, as you suggested in your previous post.

    The problem is that the slider first creates an area that is square (in our site is 773px x 773px) and then it shrinks the height.

    Can you tell me a way to remove adaptiveHeight because I can create all images at one size and I don’t mind about smaller images.

    Thank you in advance.

Viewing 10 replies - 1 through 10 (of 10 total)
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