Heavy package

  • Resolved lyassinel

    (@lyassinel)


    9 months, 4 weeks ago

    Hello,

    How do you manage parcels over 20 kilos? In the documentation it says that the plugin will display an error message, but I don’t think that’s a solution. Would it be possible for the plugin to stop displaying orders over 20 kg so that another shipping method can take over?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bpost_shipping

    (@bpost_shipping)

    Dear,

    Thank you for your message.

    bpost sends with our standard bpack products parcels to max. 30kg.

    Since each customer has different requirements, can you send us more details on the parcels you want to send, to our mailbox :?[email protected] so we can look together what can be a solution for you.

    Regards,

    Bpost esolutions team

    Plugin Author bpost_shipping

    (@bpost_shipping)

    Dear,

    if you still have questions you can send them to our Mailbox :?[email protected]?.

    This ticket will be closed.

    Regards,

    Bpost esolutions team

Viewing 2 replies - 1 through 2 (of 2 total)
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