Heavy conflict with Contact Form 7

  • Hi,

    We have installed both MailPoet and Contact Form 7. We use a different outgoing address for each plug-in. newsletter@domainname for MailPoet and marketplace@domainname for Contact Form 7. The MailPoet Sending Service is activated in MailPoet and the corresponding DNS entries have been set up on the server. Newsletters are being sent without any problems. Everything is fine up to this point.

    The contact form that was created with Contact Form 7 is now sending emails with the email address newsletter@, which was only set up as the default sender in MailPoet, although Contact Form 7 only has the marketplace@ address set up (and worked without any problems before MailPoet was installed). In addition, the users of the form do not receive a copy of the email and the file attachment that was set up is no longer sent.

    The problem appears to be in the handling of the DNS entries. However, I have now removed all DNS entries from the domain that came from MailPoet and changed the sending settings in MailPoet back to sending via your own host. Nevertheless, Contact Form 7 still uses the address from MailPoet.

    So how come MailPoet doesn’t limit itself to its own sending, but affects all sending methods? And how do I get both plugins separate? It’s not unusual to use additional contact forms that aren’t controlled by MailPoet.

    Thanks in advance,

    benraaa

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  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @benraaa,

    However, I have now removed all DNS entries from the domain that came from MailPoet and changed the sending settings in MailPoet back to sending via your own host. Nevertheless, Contact Form 7 still uses the address from MailPoet.

    So how come MailPoet doesn’t limit itself to its own sending, but affects all sending methods? And how do I get both plugins separate?

    If you go to MailPoet > Settings > Advanced, you should be able change the “Send all site’s emails with” setting to use the site’s default sending method, rather than the sending method configured in MailPoet. Once that is changed, all the non-MailPoet emails from the site (Contact Form 7, WP account registration, Woo, etc) should use the site’s default method instead and the DNS / Sender Domain requirements for MailPoet will not apply:
    https://kb.mailpoet.com/article/292-choose-how-to-send-your-wordpress-websites-emails

    Please let me know if you have any questions. Thank you!

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