Heading font different on backend and front of site

  • Resolved thevp1

    (@thevp1)


    8 months ago

    There seems to be a problem with the Restance theme. The heading fonts in the backend admin panel display correctly but on the front, public facing site they have changed. I cannot see any option to resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support putra1arya

    (@putra1arya)

    Hello @thevp1,

    Could you please provide us with a screenshot of your editor? This will help us to compare it with the page link you gave us. We noticed that the fonts used on the page are as follows:

    1. Menu Font: Arial
    2. Address & Phone Number Font: Helvetica

    Could you let us know which font is not displaying correctly? This will help us to identify the issue and provide you with a solution. Thank you!

    Thread Starter thevp1

    (@thevp1)

    Thanks for getting back to me. It is all of the H1, H2 and H3 fonts that are not correct as you can see in the attached screenshot. The fonts display correctly from the Gutenverse Edit Template:Front Page link in the admin menu. Everywhere else they seem to have been replaced with a default, although I am not sure what default that is.

    https://carpets4u.uk/font-screenshot.png

    Plugin Support putra1arya

    (@putra1arya)

    Hello @thevp1,
    I am sending you a screenshot of your website as I see it when I access it.
    https://ibb.co/zbsbt92
    Try clearing your browser cache then refresh it.
    If it does not solve the problem. Then there might be something preventing the browser from requesting to Google Font API.
    Try checking your browser console log.

    • This reply was modified 8 months ago by putra1arya.
    Thread Starter thevp1

    (@thevp1)

    Thanks for checking. The page in your screenshot was showing the wrong heading font. I have now discovered that newer versions of Duplicator are throwing up an error when moving sites and changing the theme default font for a legacy font! I got around it by using an older version of Duplicator to migrate the site and it now seems to be displaying as it should.

    Thanks for taking time to look into it.

    Plugin Support putra1arya

    (@putra1arya)

    You’re welcome.

    If you have any other questions, please don’t hesitate to let us know.

Viewing 5 replies - 1 through 5 (of 5 total)
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