Header row color / background-image

Hey @wpfish

Can you please post the website’s URL so we can check a few things out? Also, can you fully confirm that you haven’t played around with the gradient settings of the background? You have probably mistakenly selected one at one point.

Thanks.

Thanks Eduard.

speedvalleytuc.org

I didn’t play around with the gradient settings before this happened, or if I had previously it was working fine until recently. I did go in there today and try to deselect any gradients or background images to see if I could fix it. Setting the alpha to 0 in Developer Tools does fix it.

Hey @wpfish

Hmm… there must be something we’re both missing. Do you also have the Companion plugin installed? Could you do an export of the settings from the Customiser -> General -> Manage Options and attach it here? We will analyse and get back to you asap.

Thanks.

Yes, the Companion plugin is installed.
Where do I attach files?

Hello @wpfish

You can use wetransfer.com to zip them up and send them to us here. ?? It should only be a .dat file, nothing else. Those are the customiser settings.

Thanks.

Here is the link:
https://we.tl/t-VrcvZSuu9A

I should also mention that resetting the header row to what I want works in the Customizer but those changes do not persist when browsing to the page.

Hello @wpfish

Ok, so I downloaded your customiser export and imported it on my end and couldn’t see the gradient at all. ??

Which makes me go to the next question.

Right now, in your customiser view (not live site!), is the header displaying correctly? Does it have a gradient?
You’ve mentioned that the changes from the customiser do not apply on the front end and I’m thinking you could have some aggressive caching solution implemented. Can you check this for me please?

Thank you

Scratch that, after playing around with it I managed to replicate it. I will get back to you in a bit.

Thanks

Thanks for looking into it! Here is my temporary fix for the global.css problem:

[data-header*=”type-1″] .ct-header [data-row*=”top”] {–height:45px;background-color:var(–paletteColor8);background-image:linear-gradient(rgba(0, 0, 0, 0.0), rgba(0, 0, 0, 0.0)), none !important;–borderTop:none;–borderBottom:none;}

Hello @wpfish

While we are investigating, I will suggest to you to reset the background row customisation settings, then reapply what you want, like this — https://streamable.com/53a46e.

The customiser export settings were passed to our developers for analysis and if it turns out to be something from our end, we will definitely release an update that fixes this.

Though, the workaround that I provided should be ok in resetting the header row settings. The process will only reset the background colour, letting you go back to business.

Thanks again and sorry for the headaches!

Hello @wpfish

Good news. We’ve been able to identify the issue and fix this one as well. No need for CSS workarounds or header row resets.

The build is located here — https://www.dropbox.com/s/af2l99pryw5k9ov/blocksy-beta18.zip?dl=0. Give it a go and let us know if it works for you ??

Thanks!

Hi Eduard,

I installed that version and the problem appears to have been fixed.

Thank you very much!

@wpfish You’re very welcome, my dude ??

Also, the full update has been released, you can safely install it as it also contains the fix.

Have a super week!