header not showing

What do you mean your header is not showing? Can you post an image and describe where the header shoudl be?

Thanks.

this is the link of ticket page
header not showing in Support tickets page its completely invisible in single ticket Page
here are image

Hello:

I do not see any images or links to images in your message. Did you forget to add them?

Thanks.

no i add image here you also can check this link https://www.derfairmakler.de/tickets/asdasdasdasd/
this is my tickets single page
and this is image link https://pbs.twimg.com/media/C1I4ueEUUAASkj5.jpg

Hi:

The first link gives me a login page. The second link doesn’t tell me anything because I have no idea what the “header” is supposed to look like – there is no mark up on there that tells me anything. As far as I can tell it looks fine to me – I see the ticket and the ticket title.

Lets try this. Disable all your other plugins and switch your theme to 2014/15/16/17 – does your header appear? What is your “header” supposed to look like?

Thanks.

try with this login details user name: iamvinit pass:vin@123
and see this page
and try this link for image
https://swagindian.com/wp-content/uploads/2017/01/Screenshot-from-2017-01-02-09-55-06.png

Hi:

I looked at that image. I am not sure what is missing from it.

Did you try disabling your plugins and switching your theme to see if whatever is missing comes back?

Thanks.

yes i try to disabling all plugins and switching my theme
but there are not changes in this page
header are not showing in single tickets page
please login with this details
user iamvinit
passvin@123
and then open this link
https://www.derfairmakler.de/tickets/asdasdasdasd/
you will see here no header
footer is perfect

Hi:

Unfortunately, We don’t log into sites unless you’re customer. Its time consuming to provide that level of technical support so it’s reserved only for paid customers.

If you switched your theme to 2015/16 and disabled all your plugins can you post images of what the page looks like with the 2015/2016 theme. Since its a different theme your custom header will not be there but the standard WP theme header should be there. Also, can you post a screen shot of your plugins page so we can see what’s installed and disabled.

Thanks.