Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @intouchwithwendy

    We were unable to replicate this scenario on our end and it seems to be working as expected.

    While in order to investigate the issue further, we will need to take a closer look at your end. Please open a ticket from our Support Portal for quicker resolution.

    Looking forward to hearing from you!

    Regards,
    Suman

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @intouchwithwendy,

    Could you please update us on the status of this issue, if you are still facing the issue? Do let us know so that we can help you resolve it accordingly?

    While if the issue is fixed, then please let us know so that we can mark this conversation as resolved.

    Looking forward to hearing from you.

    Regards,
    Prajakta Suryawanshi

    Thread Starter intouchwithwendy

    (@intouchwithwendy)

    Hi..

    My apologies.. I’m still new to this and did not realise their was a response!

    It seems to only happen with the ASTRA theme – as I have used your plugin often and this is the first time it has had this issue – I see that it even removes the header on the desktop site after a while

    I will log the ticket as you requested!
    Thank you for your response!

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello

    Marking this topic as resolved due to inactivity!

    Feel free to reply here or open up a new issue if you are still facing this problem.

    Regards,
    Rahul.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Header not displaying on mobile’ is closed to new replies.