• Resolved edelorn

    (@edelorn)


    Hello there,

    There is some error where the header is missing when I don’t purge from cache for a long time. The header shows back when I clear cache, but it keeps disappearing again..

    I am only using this header in mobile.
    Would there be any solution for this? CSS codings?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter edelorn

    (@edelorn)

    Hello Rui,

    I am also trying to use svg image on the left menu, but it seems the plugin is not recognizing the svg file. Could you also please check that in mobile display as well and see the problem?

    I see that the svg image is there in html, however it is invisible..

    Thank you so much

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @edelorn,

    Do you have the plugin active? I can’t see it in action.

    The plugin is not prepared to use uploaded svg’s. Try to convert it to png instead.

    Thread Starter edelorn

    (@edelorn)

    Hello Rui,

    https://edelorn.com/product/uv-360/
    The header is disappeared now again, the plugin is always active.

    Could you please check?

    Thank you

    Thread Starter edelorn

    (@edelorn)

    Here is the screenshot of the mobile site.
    https://ibb.co/HVmsLX2

    Left image is when I don’t clear cache for a long time
    Right image is when I clear cache

    Thank you

    Plugin Author Rui Guerreiro

    (@takanakui)

    The plugin isn’t loading at all.
    Do you have the option “Enable only in Mobile devices” enabled?

    If so try to disable it and use the width trigger instead let’s say to 759px to see if it loads.

    Thanks

    Thread Starter edelorn

    (@edelorn)

    Thank you, that seems like working so far ??

    Also last question, when I use png file for the left menu icon, it looks blurry and unclear. If svg file is unsupported, would there be any other solution for this?

    Thank you again

    Plugin Author Rui Guerreiro

    (@takanakui)

    Great.

    Regarding the icon try to set it at least with the double of the size so it can look fine in retina or similar devices. So if the icon is 30×30 upload and image 60×60.

    After that let me know to see if it’s necessary some CSS to get it right.

    Thread Starter edelorn

    (@edelorn)

    Hello Rui,

    I have uploaded image 100×100 on the left menu and it needs to be reduced to 20×20, but not losing the quality of 100×100. Please check the mobile display.

    https://edelorn.com/

    Please assist with some CSS. Thank you!

    • This reply was modified 4 years, 6 months ago by edelorn.
    Thread Starter edelorn

    (@edelorn)

    I fixed it using css ?? Thank you so much. Please set this as solved.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Great. I’m glad you sorted it out.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Header missing when I don’t empty caches’ is closed to new replies.