Header image won’t load most of the time

  • Resolved JeremyIggers

    (@jeremyiggers)


    3 years, 11 months ago

    Since I installed Smush, my header image on fatchancejugband.org won’t load – the area is greyed out. At least it won’t load most of the time. Could this be related to Smush? I am using the Pratt theme.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hi @jeremyiggers,

    Thank you for contacting us.

    Sorry to hear you are having this trouble. I have checked the page you provided, but it’s giving me an error when trying to access it. Could you please make sure this is the right page in order to check the header image?

    Best,
    Jonathan S

    Thread Starter JeremyIggers

    (@jeremyiggers)

    My apologies. It is fatchancejugband.org.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hey there @jeremyiggers

    I see no issue from my end, the top header image looks good.

    Have you disabled Smush to accomplish that?
    If so, were you also using Lazy Loading? Cause this is the only Smush module that could actually mess with images in the frontend.

    I also mentioned some issues coming from Autoptimize (most probably there was an issue before Autoptimize though). You can use the /?ao_noptimize=1 page to check if it is actually affecting things.

    Warm regards,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @jeremyiggers

    It’s been a while since we’ve heard back from you so I’m marking this topic as resolved. Feel free to create a new topic if you’re still encountering issues. ??

    Take care,
    Dimitris

Viewing 4 replies - 1 through 4 (of 4 total)
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