Header image won’t display

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  • Hi, @ruecatt

    There could be a few reasons your header image is not displaying on your WordPress site. To troubleshoot the issue, here are some steps you can take:

    Ensure that you have uploaded the image to the correct location. Your theme may have specific instructions on where to upload the header image.

    Verify that the file name of the image you are trying to use is correct and does not contain any special characters or spaces.

    Confirm that the file type of the image you are using is supported by your theme. Some themes only support certain image file types, such as .jpg or .png.

    Clear your browser cache and try reloading the page. Sometimes, the browser cache can cause issues with displaying images.

    Make sure that the image is not being blocked by any plugins or security measures on your site.

    Check that the image is not too large. Some themes have size restrictions for header images, and if the image you are trying to use is too large, it may not display.

    If none of these suggestions help, consulting the theme’s documentation might be beneficial.
    Thank you.

    the statement setting your background is this url("https://www.confidentcaregivers.com/wp-content/uploads/2023/01/banner.jpg")

    https://www.confidentcaregivers.com/wp-content/uploads/2023/01/banner.jpg is an image but it a gray box which is what being displayed. Most likely this is a place holder image. Double check to make sure you have set the image correctly.

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