Header Image Issue

  • I’ve read through prior posts here and can’t find an answer for this, though I’ve seen similar problems. I’m hoping someone can help me. The website is https://www.giftsofasgard.com.

    I’ve got the Escapade theme installed and am using the video header feature, although this happens with the header image, too.

    No matter what size image I upload, even if it’s the 2400px x 1300px size the theme recommends, it blows it up to gigantic proportions. I’ve tried 415px x 200px and everything in between, and the image gets blown up to the same enormous size every time.

    I’ve tried adding the custom CSS mentioned in other posts and that only fixed the height in terms of now the whole image from top to bottom is visible (but not left to right) but the image is still way too big.

    Any idea how to fix this?

    The page I need help with: [log in to see the link]

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  • Hey @cemiarot,

    Thanks for reaching out!

    I was able to replicate this issue on my test site, as you can see here: https://prnt.sc/un2uhi

    I have submitted this issue on GitHub so our devs are notified about this, and this should be fixed in a future version of Escapade. You can find the submission here.

    In the meantime, as a workaround, you can add the following code to the “Appearance>Customize>Additional CSS” area:

    
#wp-custom-header-video{
	width:100%;
	height:auto;
}

    This solves the issue, as you can see here: https://prnt.sc/un2vfd

    Please let me know if this works for you!

    Thread Starter cemiarot

    (@cemiarot)

    Thank you, @gdalex. That worked. Looking forward to the update!

Viewing 2 replies - 1 through 2 (of 2 total)
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