• Resolved k235

    (@k235)


    Good Morning,

    I am looking for support on how to change the HEADER IMAGE in a specific section of the WP website,

    I am currently using WPTravel Travel Journey theme, and as seen on the demo pages, I have a city page where I want to edit the header but I can’t.

    In the attached picture is number 1 inside the red oval sign. (Alexandria page )

    How to put this picture? I can’t manage unfortunately.?

    I managed in the destination page, In the homepage, on normal page. (always changing the header, putting a different one each), Bbut not in the single “city/type of trip” page. …

    Thank you very much for the support.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author WP Travel Kit

    (@wptravelkit)

    Hello

    Cities are added as a category under Destinations.

    Please log into your Dashboard. WP-admin.

    In the left sidebar, under “Trips” you will find a ” Destinations ” menu. Click that link

    On the destinations list page, you will find a list of all the cities,

    Click Edit under any city that you want to change the image for and then you will find the option to upload or remove features image for that city

    See attached image for more

    Thread Starter k235

    (@k235)

    Hello

    Thank you for the answer

    I’ve tried as explained and I set the featured image for the single destination as explained in the quote

    Click Edit under any city that you want to change the image for and then you will find the option to upload or remove features image for that city

    It doesn’t work anyway and the “header image” relative the destination/trip type stays gray.

    Any suggestion?

    Thank you

    Theme Author WP Travel Kit

    (@wptravelkit)

    Hello

    Could you please share the URL of your site so I can investigate more and let you know what might be the problem?

    Regards

    Thread Starter k235

    (@k235)

    Good morning,

    thank you for your reply

    here follow the link to a destination (city) page as it would be the one of Alexandria in the demo pages, where I am finding difficult to set the header picture, please note that as said before I already set a featured image like explained, so it is supposed to show something instead of the gray band.

    https://nighthub.eu/destinations/united-kingdom/london/

    thank you

    Theme Author WP Travel Kit

    (@wptravelkit)

    Good Morning,

    Sorry for the inconvenience. I have looked into your site.

    It looks like the Featured images for cities are not being saved in the backend of the site.

    Can you please log into your WP-admin and go to
    Dashboard >> Trips >> Destinations and take a screenshot and share with me.

    Please check if you are seeing the Images for cities in the Destinations category or not.

    It should look something like the following:

    Check the Thumbnail column and let me know if you are seeing the images for each city in that column or not.

    Regards

    Thread Starter k235

    (@k235)

    As requested here are the screenshot related to the destinations page in the admin control panel.

    The same looks like “activities” and “trip type” …with the image that doesn’t show in the website

    thank you

    Theme Author WP Travel Kit

    (@wptravelkit)

    Thank you for sending the screenshots.

    It looks like the option to show image on city page might be disabled in the WP Travel Engine plugin.

    In your dashboard, – in the left sidebar

    Please find the WP Travel Engine Tab
    Under it, click on “Settings”
    In the Settings page, click on “MISCELLANEOUS”
    then below that click on “Display Settings”
    and then find the option “Show Taxonomy Image”.

    Make sure the checkbox for Show Taxonomy Image is checked and then scroll down and save the Settings page.

    Now, refresh the city page and let me know if you can see the images or not.

    Regards

    Thread Starter k235

    (@k235)

    Good Morning, that worked !

    I am very grateful for your help!
    It was a simple option I just couldn’t find, but it made the difference.

    thank you for your outstanding support and the reactivity in response time.

    5 star confirmed for your work and plugin functionalities, as already reported in my recent review.

    Regards

    Theme Author WP Travel Kit

    (@wptravelkit)

    Thank you.

    Glad it worked!!

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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