header graphic no stretched, getting “access denied” messag

  • Resolved sochilladmin

    (@sochilladmin)


    4 years, 2 months ago

    Yesterday our site was fine. Today our main graphic on the home page is no longer stretched all the way across the screen – and is pushed to the right (looks terrible/ broken). Tried to fix it – keep being told “access denied” when saving. Secondly, when I go to the “home page” in “pages”, I can no longer select “edit with elementor” from that page. (all other pages still have the option to “edit with elementor”.) It is like elementor is breaking down in real time as I am working. How can I fix this?

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  • Hello,

    Kindly perform the below troubleshooting steps, and feel free to skip what you already tried:

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor & Elementor Pro) and see if it helps. If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.

    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard, then make sure that you clear:

    your WP cache (your WP plugin if you have one),
    your server cache (if you have one. In this case, you can contact your hosting provider),
    and your browser cache.
    For reference: https://docs.elementor.com/article/184-cant-edit-with-elementor

    Regards,
    Said

Viewing 1 replies (of 1 total)
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