Header comes and goes?!

Just an update. I took a screenshot at 5:38 PM (EST) and you can see the banner. I haven’t touched anything on the site and about 10 minutes ago at 6:00 PM the header was gone.

Any help would be appreciated.

Here’s a link to the screenshot

The Featured Header will expire with the event.

I suggest you tick multiple events as featured. That will cover you for a while. Mark them by date as that’s how they will be displayed.

Hi Jason,

Thanks for the reply. Are you saying that it disappeared because the date had been reached? The one I was trying to feature was in June. Just curious so that I understand.

Oh, and I did select several events as featured. I’m still getting the same result.

Yes. Once the event has expired it will disappear. This does not appear to be the problem for you though.

Beside some minor CSS issues this problem could be performance related. Your site is literally “A Tiny Bit Huge” and needs optimizing. The events page is loading in over 3.0MB. That’s more than double the size of the Demo Page and we’re displaying the same amount of events.

It’s a site wide problem as your home page is over 4MB. It’s not a huge deal depending on your users and their devices and speed. There is a lot you can do just to clean it up. You’re loading in a lot of .js files, fonts and other plugins that you don’t need for every page. So you could totally disable them based on your WordPress page templates and usage.

Another option and faster option would be to use a caching plugin.
Try using WP Super Cache This will cache the site properly and can really improve site performance… in most cases.

Nice looking site btw!

LOL, thanks for the pun.

Also thanks for the advice, I’ll look into the items you mentioned. The header does seem to be working with more regularly now that I went into the events and cleaned some of them up, some had weird end dates and other formatting issues. For instance an ampersand in the title tends to make your plugin skip it. Weird.

Any who thanks for the help. Really nice plugin and it’s offering a huge benefit to our city.

Thanks,

Mike

Glad it helped. Just remember when you’re developing content you may need to clear the cache to view your updates right away. This really depends on how you set up Super Cache or W3 Total cache. Whichever you went with.

I believe you’re using font awesome in your project. I noticed a few warnings pertaining to font rendering issues in your CSS. The “skipping” is likely the fonts loading and changing due to font rendering.

I would suggest downloading or converting your fonts and using the @font-face property rather than relying on a heavy utility like font awesome. This way you can control when and how to load font characters rather than sprite sheets or other unnecessary resources that it depends on. Google Fonts is a quick way to implement fonts without custom @font-face loading.

Using @font-face

Example:

@font-face {
  font-family: 'MyWebFont';
  src: url('webfont.eot'); /* IE9 Compat Modes */
  src: url('webfont.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */
       url('webfont.woff2') format('woff2'), /* Super Modern Browsers */
       url('webfont.woff') format('woff'), /* Pretty Modern Browsers */
       url('webfont.ttf')  format('truetype'), /* Safari, Android, iOS */
       url('webfont.svg#svgFontName') format('svg'); /* Legacy iOS */
}

Hi Jason,

The issue returned again.

Could you clarify your early statements a bit? Are you saying your plug-in stops loading the banner if the event page renders more than a certain amount of MB? Or it doesn’t fully load the page within x amount of time? I understand optimizing a site to load more efficiently however a slow loading site and one that doesn’t load all the assets on a page are two different issues.

We really need to know if there is a limitation of the plugin in order to troubleshoot this further.

Thanks!

Love the plugin and I upgraded to the pro.

@jprescher Just to re-iterate: you must not support your “pro” users in these forums. I’m reviewing and closing all “pro” topics. Please make sure you provide your customers with support on your own site.