Hi my header and footer have stopped showing on my site? I have manually added them on the home page so there is navigation until we can fix. The theme header and footer is showing up in its place? The theme is WP Ocean, Im using oceanextras to dissable the theme header and footer. Also I’m using Elementor pro. Hope you can help.
The page I need help with: [log in to see the link]
As you can see in the above screenshot that I have tested with the latest versions. I have tried creating a new header/footer for posts and it worked for me.
More details from your side can be helpful here for our reference, you can get back with the relevant screenshot OR video if possible.
Suggestions for better troubleshooting: By looking at the query, it could be a conflict issue there. Before going ahead, please ensure that you have done a few basic tests from your site OR not yet at any of your sites. In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?
I can see, you have mentioned that you already tried by deactivating all plugins. Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process: https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps
You can do such experiments on your staging site first and then can check the results to make sure before doing anything on your live site.
Hope this helps ??
Kind Regards, Umar
This reply was modified 1 year, 10 months ago by Umar.