Header Advertisement not displaying on live site

Hello AZ_Angela,

Thank you for using our theme SuperMag.
When we check your site(https://keepitlocalarizona.com/alleca/) the header ads image is displaying
https://prnt.sc/atl5g6

Can you please check and confirm. also similar query is already discussed here https://www.acmethemes.com/supports/topic/default-advertisement-banner-and-images/

Best Regards,
Acme Themes

Hello again:

Sorry for the delay in responding. Thank you for trying to help.

I just took this screenshot of what I see when I go to the page using Firefox. Chrome and IE.
https://keepitlocalarizona.com/alleca/2016-04-25.png

I am not sure how you see that photo when you go here:
https://keepitlocalarizona.com/alleca

but I have dumped cookies, tried it from different computers and my cell phone. I cannot see the photo in the Header Advertisement to save myself.

Any additional ideas?

Thanks
Angela

Hello,

We can see the header image, please see the link.

https://prnt.sc/awwrgi

Maybe its same reason discussed as here: https://www.acmethemes.com/supports/topic/default-advertisement-banner-and-images/

Best Regards,
Acme Themes

Hello again:

Well, I agree with you at this point. I asked several friends to look at the site today and they all sent me screenshots showing the photo.

I, however, can still NOT see it on any of my browsers (4 different ones.)

I have no idea what it can be, but as long as visitors can see the header advertisement, that is all that matters.

Thank you for your assistance.

Angela