• Resolved slipperjon

    (@slipperjon)


    Hello.

    I am trying to use the HD Progress and HD Counter. It works in the Yootheme Theme Builder, but there is no animation on the published page.

    Any ideas what to do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author forrestkirby

    (@forrestkirby)

    Hi slipperjon,

    it seems that the CSS & JS resources are not loaded on your page. I cannot tell the exact reason why, maybe a third party plugin is blocking this or optimizing too much or there is an issue with your server configuration. It does not seem to be a compatibility issue between the version of the plugin and YOOtheme Pro as I could not reproduce this issue on a new WordPress installation with only YOOtheme Pro 2.7.24 and Herzog Dupont 1.6.1. I would recommend to update YOOtheme Pro to the latest 2.x version or even to 3.0 nevertheless (always make a backup before the update).

    As a workaround, please try to add an HTML to your layout with the following content (replace example.com by your domain, of course):

    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-progress/js/hd-progress.js" defer></script>
    <link href="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-counter/css/hd-counter.css" rel="stylesheet" />
    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-counter/js/hd-counter.js" defer></script>
    <link href="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-flipcard/css/hd-flipcard.css" rel="stylesheet" />
    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-flipcard/js/hd-flipcard.js" defer></script>
    <link href="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-image-comparison/css/hd-image-comparison.css" rel="stylesheet" />
    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-image-comparison/js/hd-image-comparison.js" defer></script>
    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-lottie/app/lottie.min.js" defer></script>
    <script src="https://example.com/wp-content/plugins/herzog-dupont/includes/modules/elements/elements/hd-lottie/js/hd-lottie.js" defer></script>

    For further investigation, I would need access to the WordPress dashboard and FTP access.

    Kind regards

    Thread Starter slipperjon

    (@slipperjon)

    As a workaround, please try to add an HTML to your layout with the following content (replace example.com by your domain, of course):

    This worked.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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