hcaptcha

  • Resolved Alan Sillitoe

    (@sillitoe)


    4 weeks, 1 day ago

    I had to use the conflict prevention mode to get hcaptcha to work. It seems as though Google ReCaptcha is being loaded even though I’m using hcaptcha. What might I be doing wrong?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @sillitoe,

    Thanks for reaching out!

    From the page source of the URL you shared, it appears the Google reCAPTCHA script is being loaded by the Simple Download Monitor plugin (screenshot).

    Since two CAPTCHA scripts are loading on the same page, this can lead to conflicts. We recommend enabling the No-Conflict Mode option in WPForms to avoid such issues.

    Ideally, the Simple Download Monitor plugin should only load the reCAPTCHA script on pages where it’s actively being used, to prevent this conflict.

    I hope this helps! Please let me know if you have any other questions.

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @sillitoe,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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