If you are, let me know, I can move this topic over to their dedicated support forum.
]]>From there, select “Get system report” and then “Copy for support“. Once you’ve done that, you can paste it here in your response.
]]>
### WordPress Environment ###
WordPress address (URL): https://jamobrand.com
Site address (URL): https://jamobrand.com
WC Version: 4.2.2
REST API Version: ? 1.0.8
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.2.4
Log Directory Writable: ?
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.3.14
PHP Post Max Size: 40 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 8.0.18
Max Upload Size: 40 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
### Database ###
WC Database Version: 4.2.2
WC Database Prefix: wp_
Total Database Size: 12.55MB
Database Data Size: 8.76MB
Database Index Size: 3.79MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.05MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 2.34MB + Index: 2.02MB + Engine InnoDB
wp_posts: Data: 0.36MB + Index: 0.28MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
### Post Type Counts ###
attachment: 416
cartflows_flow: 2
cartflows_step: 2
custom_css: 2
customize_changeset: 10
elementor_library: 3
elementor-hf: 1
nav_menu_item: 20
page: 9
post: 2
product: 184
product_variation: 340
revision: 168
wpforms: 1
### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?
### Active Plugins (16) ###
AWS for WordPress: by AWS Labs
WP Engine – 4.2.1
Starter Templates: by Brainstorm Force – 2.3.2
Elementor: by Elementor.com – 2.9.13
Facebook for WooCommerce: by Facebook – 1.11.4
Site Kit by Google: by Google – 1.11.0
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.1
Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.2.2
Mailchimp for WooCommerce: by Mailchimp – 2.4.1 – Installed version not tested with active version of WooCommerce 4.2.2
Official Facebook Pixel: by Facebook – 2.1.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.7
Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.84
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.22
WooCommerce Services: by Automattic – 1.23.2
WooCommerce: by Automattic – 4.2.2 (update to version 4.3.0 is available)
WP Mail SMTP: by WPForms – 2.1.1
WPForms Lite: by WPForms – 1.6.1
### Inactive Plugins (2) ###
CartFlows: by CartFlows Inc – 1.5.12
Maintenance: by WP Maintenance – 3.90
### Settings ###
API Enabled: –
Force SSL: –
Currency: KES (KSh)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #38 - /store/
Cart: ? Page does not contain the shortcode.
Checkout: ? Page does not contain the shortcode.
My account: ? Page does not contain the shortcode.
Terms and conditions: ? Page not set
### Theme ###
Name: Astra
Version: 2.4.5
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 21
Oldest: 2020-07-02 13:09:05 +0000
Newest: 2020-07-11 00:06:24 +0000
Pending: 1
Oldest: 2020-07-12 00:06:24 +0000
Newest: 2020-07-12 00:06:24 +0000
]]>
The links that are clicked when the action is called is calling the CDN URL (www) not direct to the naked domain no (www). I have other woocommerce sites that aren’t using the CDN and they have no issues when going to the naked domain.
Thank you.
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