Having problems with the support…

  • Dear Never5 Team,

    We are struggling to contact you via https://www.relatedpostsforwp.com/contact/ form. We submitted two support requests with all the needed License information, but still, we didn’t receive any response for months. We are having issues with the Premium version of the plugin which is vital for our site.

    Could you please check the tickets submitted by [email protected] email?

    Thank you in advance!

    Best regards,
    Aleksander Kostov

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Barry Kooij

    (@barrykooij)

    Hey Aleksander,

    Sorry to hear that! I’ll look into our system to see where your message got stuck. I’ll get back to you this before the weekend.

    Kind regards,
    Barry Kooij

    I’m having the same problem with support for the paid version. The paid version has serious problems with image sizing and requests for support by paying customers receive no response from the developer. I noticed multiple cases of the same issue on the support threads here. Hope to hear back soon.

    Plugin Author Barry Kooij

    (@barrykooij)

    Hey @gaoming,

    If you haven’t heard back from me yet, please email me directly at support [at] relatedpostsforwp.com

    Kind Regards,

    Barry Kooij

Viewing 3 replies - 1 through 3 (of 3 total)
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