• Resolved sadaque

    (@sadaque)


    I am trying to import product reviews while using Product Import Export for WooCommerce plugin. But every time I start an import all reviews are skipped with an error that “Post is not a product”.

    Tried Different settings but didn’t get anything.

    • This topic was modified 2 years, 1 month ago by sadaque.
    • This topic was modified 2 years, 1 month ago by sadaque.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @sadaque,

    Thanks for reaching out to us.

    The error message “Post is not a product” is displayed when the IDs in the comment_post_ID column of the CSV are the IDs of other posts on your site other than products eg: order, image,..etc. Kindly make sure that the IDs in the comment_post_ID column are the IDs of the target products on the importing site.

    If you exported the CSV file from another site, then please edit the CSV file and change the IDs in the comment_post_ID column and then import

    Thread Starter sadaque

    (@sadaque)

    Thank you for your quick response.
    I have exported the csv from website B while using your plugin now importing it using the same plugin on website A. Product ID should be same on both websites as I imported all the products from website B to website A.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @sadaque,

    If the IDs of the products are already used by another post on your site, then the products will have to be imported with a different ID. If IDs are available and not used, then the products can be imported with the same ID as the export site.

    If you had mapped the ID column during import and if the products are still imported with a new ID then please share your product and product review importing CSV files via support so that we can check it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Having Post is not a product error, using Product Import Export for WooComm’ is closed to new replies.