• Resolved ritehly

    (@ritehly)


    Having issues after updating the plugin to version 3.12.12

    Stackable – Page Builder Gutenberg BlocksBy?Gambit Technologies, Inc

    2 hrs ago.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Bernice Chua

    (@bernicechua)

    Hi @ritehly,

    We’re so sorry about that. We’ve just released a hotfix for this issue!

    Please update to version 3.12.13 to get the fix.

    Do let us know how it goes!

    Was wondering what had broke the site last night. 3.12.13 helps but still seems like there’s some wonkiness on the frontend with CSS. 12.12 would just break the theme entirely. The versions prior to that worked great on my end.

    Thread Starter ritehly

    (@ritehly)

    Thank you! @Bernice Chua Updating to version 3.12.13 fix the issue.

    Thanks.

    Plugin Support Bernice Chua

    (@bernicechua)

    Hi @ritehly,

    Good to know, thank you so much for the update!

    Plugin Support Bernice Chua

    (@bernicechua)

    Hi @tecca,

    Sorry to hear you still continue to encounter issues on your site after the latest update.

    Could you please provide us with the following information so we can begin to investigate the issue:

    1. What theme are you currently using?
    2. Screenshots of the issue
    3. Link to a page containing the issue

    Thank you, we’ll wait for your reply.

    Plugin Support Bernice Chua

    (@bernicechua)

    Hi @tecca,

    Could you please try clearing your cache after updating to 3.12.13, and let us know if it fixes the issue?

    Thanks!

    Tecca

    (@tecca)

    Hey, sorry about that. I did more testing and this plugin is actually fine, my fault! Just so happened another plugin broke at the same time when I updated both of them.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Having page issue after Updating the Plugin to 3.12.12’ is closed to new replies.