Have production plaid account but no banks come up

Hey there @jsginter. Page above does not work. Regardless, I’ll need your error logs to diagnose your issue.

Same issue here
I see this error in console

Error: Invalid env: "live". env must be "sandbox", "development" or "production".

Hello, did 1.2.2 resolve your issue?

Hi Justin,

I just installed your Pluggin and super excited about the potential. Currently after installing and putting the code on my page in WP. I don’t see the big bank “Institution Selections” after licking the “Select Bank Account” button. A window does pop up which displays “Select your bank” and has a search window. None of the actual default big banks show up. When I try to actually type any big bank name to search on, I instantly get a “Your search request failed. Please try again.” message. Example, if I begin typing “W” for Wells Fargo the message comes up. After the full bank name has been typed, the message still exists. I’m sure it’s something I’m missing, help, please.

Hello – Could check the console for any errors?

This is a bit new to me, but I just found how to view the console for errors in the code. Thanks. Hopefully, I will figure this out. If not I may not bother you again due me not having enough experience coding. Thanks again for the quick reply.

Took me a while, but these are the errors I found:

JQMIGRATE: Migrate is installed, version 1.4.1
production.plaid.com/link/client/get:1 Failed to load resource: the server responded with a status of 400 (Bad Request)
console.js:35 Error: Error retrieving info for public key. Make sure that the entered key is correct. Find your public key in your Dashboard (https://dashboard.plaid.com/account/keys). If the error persists, contact Support (https://dashboard.plaid.com/support/new). Request ID: 2FHw9BUJhrRP4z1
at client.js:99
e.(anonymous function) @ console.js:35
25cdn.plaid.com/institutions/search:1 Failed to load resource: the server responded with a status of 403 (Forbidden)

According to that message one of the following is the issue:

1) Your API keys are incorrect
2) Your API keys do not have access to the production environment

• This reply was modified 5 years, 8 months ago by justinwhall.

Thank you so much yet again, Justin, for being so quick in your responses and helpful! I actually don’t have the production environment access but thought I was good with the development version for free 100 usages. Also, I am only trying to test at this point and wanted to just see the choice of banks before deciding if I wanted to purchase anything.

Bty, I checked all API’s and they are copied exactly as indicated by the site. However, doesn’t mean I guess that the site (Plaid) provide me with working API’s.

If you do not have production access, you can not make production API calls.

Yes, development comes with 100 free transactions but you need to actually use development.

Thanks Justin! Hummm, I guess my real challenge is in Littlebot I don’t know how to change the stages of testing that Plaid offers. Example; sandbox, development or production. I only pasted the code of [wp_stripe_plaid] on my WP page. I don’t see any other editable code to manipulate.

Bty, you’ve been extremely helpful I sure appreciate it!

How do you mean? Environment settings are the same page you added your API keys.

https://www.dropbox.com/s/cm55ad5mfnx4wx2/Screenshot%202019-03-28%2008.36.27.png?dl=0

Docs -> https://littlebot.io/docs/littlebot-ach-for-stripe-plaid/configuration/

Wow! Thanks for the drop box pic! That’s been my problem the whole while. Under the current user for WP I don’t have the rights to select between Production, Development, or Sandbox. This would have been resolved a long time ago! You really, really helped me. Justin, how can I donate to you? Can you submit a link here real quick?

Sure! I have a donation page here: https://littlebot.io/make-a-donation/