Has YITH Request a Quote plugin any known incompatibilities?

  • Hi, I’m using a demo version of YITH Request a Quote plugin and our site is getting really slow and crashing sometimes.

    We ask our hosting provider and they point out that this plug-in is consuming excesive resourses.

    I’m hesitant of buying the full version because our client keeps complaining over this isues and I’m not sure the full version will solve that.

    The site is infoland.com.uy and is running with Avada Theme in a GoDaddy server. Right now, the installed pluggins are:

    – Advanced noCaptcha & invisible Captcha
    – Avada Builder
    – Avada Core
    – Contact Form 7
    – Duplicate Page
    – GA Google Analytics
    – Really Simple SSL
    – Redirección de contact form 7
    – Slider Revolution
    – WooCommerce
    – WP Super Caché
    – YITH WooCommerce Request a Quote

    Hope you could help! Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    Thank you for your feedback!
    I’ll forward your issue to the developer that will try to improve the performace.

    Thread Starter apresali

    (@apresali)

    Great! But in regards of solving our problem, do you think that buying the pro version will help improve the performance or is it a known issue?

    The thing is I can’t tell my client to buy it if it might not solve anything.

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    unfortunately, I cannot guarantee that this issue will be definitely solved with the premium version, because it might depend on many factors, and the more plugins and tools activated the slower it will be.
    Despite that, with the premium version we can offer in-depth support by accessing your site, look into the issue and help you spot the causes of it. If it depends on our plugin, we can certainly make modifications to the source code and improve it even further.
    Moreover, we offer a 30-day money-back guarantee, which allows you to buy the plugin, make a test, contact support if you need technical assistance and, if we can’t help or even if you change your mind, you can place a refund request within 30 days of the purchase date: we will refund your order without any hesitation!

Viewing 3 replies - 1 through 3 (of 3 total)
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