Has the plugin been discontinued?

  • Resolved David

    (@loano1)


    3 years, 10 months ago

    Looking at all the support requests here it looks like the plugin has been discontinued.
    I’ve been trying to get feedback for a larger plan from the sales team for 1.5 weeks now. Without success. The email from a previous employee no longer exists. Is there no more sales team or do they no longer sell custom plans?

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  • Odd. I also noticed no one is supported.

    Must have been abandoned. ??

    Hi, everyone

    Apologies for the delay in getting back to you here!

    Due to the high demand for our service, we were experiencing huge delays in our responses. Since then, we have hired more support members, and our staff has increased almost twice what it was. Our response time is now typically 1 business day, although we tend to reply within few hours.

    The fastest way to receive support from us is through our official communication channel. In case of any queries, please send an e-mail to [email protected] or submit a query from within your NitroPack Dashboard.

    Regards,`

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