Has not recording any activity since April 25th

  • Resolved merrylady2022

    (@merrylady2022)


    2 years, 6 months ago

    For some reason, the plugin has not recorded any activity since April 25th. I did not changed any settings. I tried uninstalling and installing it back, but still nothing.

    • This topic was modified 2 years, 6 months ago by merrylady2022.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @merrylady2022

    Sorry for the late reply. Let’s start with some basic troubleshooting:

    1) What version of the plugin, WordPress and PHP do you have?
    2) By any chance did you upgrade the plugin, or any other plugin on that day?
    3) Do you have a staging / testing website? If you do, can you confirm if the issue persists there as well?

    Looking forward to hearing from you.

    I also having the same issue the plugin has not recorded any activity since April, also tried uninstalling and installing plugin, no effect

    Plugin Support robertabela

    (@robert681)

    Hello @synapseworldwide1

    Thank you for your message and for using our plugin.

    As per the forum guidelines please open your own thread if you need help from our end.

    Thank you for your understanding and cooperation.

Viewing 3 replies - 1 through 3 (of 3 total)
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