Happyforms update broke my site

  • Resolved jenningsthecat

    (@jenningsthecat)


    1 year, 8 months ago

    Hi! On Feb. 23 I received an update notice of an update to “Happyforms (free) version 1.25.1”. I didn’t check my site immediately, but noticed a few days later that it was down. Trying to visit the site resulted in this error:

    Warning: require_once(/hermes/bosnacweb05/bosnacweb05/bosnacweb05al/b688/nf.ptay/public_html/number_one/wp-content/plugins/happyforms/core/helpers/helper-activation.php): failed to open stream: No such file or directory in /hermes/bosnacweb05/bosnacweb05/bosnacweb05al/b688/nf.ptay/public_html/number_one/wp-content/plugins/happyforms/happyforms.php on line 114 Fatal error: require_once(): Failed opening required ‘/hermes/bosnacweb05/bosnacweb05/bosnacweb05al/b688/nf.ptay/public_html/number_one/wp-content/plugins/happyforms/core/helpers/helper-activation.php’ (include_path=’.:/usr/share/php’) in /hermes/bosnacweb05/bosnacweb05/bosnacweb05al/b688/nf.ptay/public_html/number_one/wp-content/plugins/happyforms/happyforms.php on line 114

    On Feb. 25th I received a WordPress recovery link by email, but clicking it resulted in the same error. I contacted my provider and they disabled the happyforms plugin. My site is now back up, but customers can’t contact me. I’ve logged in to my site’s File Manager and looked at line 114 of happyforms.php, but from that I can’t tell what to look for next.

    On another forum it was suggested that a hotfix was applied and that I should update the plugin, but I’m not sure how to do that. I’m not a Web developer, so any help resolving this would be greatly appreciated. Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ray Loyloy

    (@rayhappyforms)

    Hey there, @jenningsthecat ??

    The latest version is 1.25.2 which comes with a fix for the issue you’re having. To fix it, just update to the latest version.

    To update to the latest version just go to your “Installed Plugins” screen, and look for Happyforms (free). You should see an update notice for it, just click the “update now” link. Wait for it to finish updating, then click the Activate link.

    That’s it! Everything should be back in line after that.

    Let us know how it goes!

    Ray Loyloy

    (@rayhappyforms)

    Closing this topic.

    If anyone still needs a hand, please just open a new topic ?? 

    We’re happy to help!

Viewing 2 replies - 1 through 2 (of 2 total)
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