Half the Social Icons are missing

  • Resolved jpyams

    (@jpyams)


    8 years, 1 month ago

    First off, I really like this plugin. It’s very simple and eye-catching.

    My problem is that when I open the widget for editing, half of the social icons (including Facebook, YouTube, WordPress, and Reddit) are missing, so I can’t add them to the site. Others like Twitter, Google+, and GitHub do show up, for some reason. I do have Adblock Plus on my browser, but I disabled it and even so it typically would block all social links.

    Thank you in advance for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Frankie Jarrett

    (@fjarrett)

    Hi @jpyams, thanks for the kind words!

    I’m happy to help figure out what might be going wrong. If you could provide me with some additional information I can try to replicate the problem on my end.

    1. What plugins are currently active on your site?
    2. What theme are you using?
    3. Take a screenshot of what you’re seeing and share a URL here.

    Thread Starter jpyams

    (@jpyams)

    1. All-in-One event calendar
    Clicky for WordPress
    Contact Form 7
    Contact Widgets
    Final Tiles Grid Gallery
    Google Analytics
    Jetpack
    MailChimp
    Redirection
    The Events Calendar
    Use Any Font
    WP Google Fonts
    WP Tiles
    Yoast

    2. The theme is Nisarg, with some custom CSS

    3. https://www.dropbox.com/sc/ah7oyj1ser3d950/AAB2KyzJlikarX8x6yWWjxPAa

    Plugin Author Frankie Jarrett

    (@fjarrett)

    Hi @jpyams,

    We released a new version of Contact Widgets yesterday (v1.4.1) which did include a fix for a known conflict with another plugin.

    Before I proceed with investigating this issue deeper, could you please update the plugin, flush your browser cache and check if the issue still exists for you?

    Thanks!

    Thread Starter jpyams

    (@jpyams)

    @fjarrett, I cleared the cached images and files and the hosted app data, and I’m still experiencing the same issue.

    Plugin Author Frankie Jarrett

    (@fjarrett)

    Thanks for checking @jpyams, we will investigate.

    Plugin Author Jonathan Bardo

    (@jonathanbardo)

    @jpyams

    I was able to reproduce the issue. It turns out that WP Tiles is using an older version of font awesome and that their stylesheet has precedence over ours which cause all sorts of problems. I will open an Github issue to try to find a workaround.

    Thread Starter jpyams

    (@jpyams)

    @jonathanbardo Thanks! I’m not currently using that plugin, so I’ll just deactivate it.

    Plugin Author Jonathan Bardo

    (@jonathanbardo)

    Since there isn’t any straightforward solution here I will close this support ticket. People can track the Github ticket right here. https://github.com/godaddy/wp-contact-widgets/issues/42

Viewing 8 replies - 1 through 8 (of 8 total)
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