Had to Rollback to Version 2.2.16

  • Resolved jcn50

    (@jcn50)


    1 year, 10 months ago

    Hi Guys,

    I had a Responsive Gallery but there was only 1 image per line. Moreover: the “Update” button did not work anymore while choosing “Justified Gallery”. Reverting from Version 2.2.26 to 2.2.16 (using the Rollback WP plugin) solved all the problems. So there is an update that went wrong!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @jcn50

    I’m sorry to learn that you are going through this issue. If your hosting provider does give you the option to create a clone of your current site or gives you a test/sandbox environment or if you can create an exact duplicate of the site in a subdomain/hosting provider, kindly do so and ensure that FooGallery V2.2.16 is installed and activated and then share a link to a page where this issue does occur.

    We’ll use that to investigate this issue and find out what’s causing that behavior in the responsive gallery on your site. We’ll then advise further after that.

    Hoping to hear from you soon.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    Hi @jcn50

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
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