Hacked site – can’t restore! URGENT!

  • Resolved saltart

    (@saltart)


    3 years, 1 month ago

    I used backup guard for a month and it is fine….
    I logged in my site which might be hacked and trying to restore from few days before.
    I can’t import from PC says File upload failed.

    I do have two backup files on server
    when I go to restore button it opens * FULL BACKUP… I go to RESTORE button
    and then it shows screen
    https://ibb.co/f14bwYN

    I am using free backup guard plugin.

    System info…

    System information
Disk free space16.4GB
Memory limit128M
Max execution time300
PHP version7.3.33-1+ubuntu18.04.1+deb.sury.org+1
MySQL version5.5.5
Int size8
Curl version7.58.0 / SSL: OpenSSL/1.1.1d / libz: 1.2.11
Is cron availableYes

    I can’t upload files …
    I tried uploading jpg to my gallery… It says try later.
    On top of my page is message yeyeyeye on yellow stripe.

    Help!
    My only option to contact admin to reinstall?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter saltart

    (@saltart)

    Solved my problem by updating wp
    I think … backup guard now works

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @saltart ,

    Thanks for reaching out.
    We are glad, you have figured that out.

    Please, get back to us, once you have any other questions we can help you with.

    Thanks,
    BackupGuard Team

Viewing 2 replies - 1 through 2 (of 2 total)
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